APM Help

Learn how to deliver outstanding customer service as a property manager to enhance tenant satisfaction and loyalty.

Find out strategies to boost tenant retention and keep your rental properties occupied with satisfied tenants.

Adopting new property management technology can streamline operations, but common mistakes can lead to frustration and inefficiency. Learn how to implement new tools the right way and avoid pitfalls that slow your business down.

Discover practical tips and solutions for resolving disputes between tenants to maintain a positive rental environment.

Learn the best practices for screening tenants to ensure you choose reliable and responsible renters for your properties.

Discover essential best practices for property management to streamline operations and enhance your success as a landlord. Learn top tips and strategies.

And as we head into the heart of convention season, it's the perfect time to reflect on how committing fully to new innovations can help streamline our businesses and drive real results.

Learn when it’s time to hire a professional property manager and how it can benefit your rental property business.

Discover how technological advancements are revolutionizing property management and what it means for landlords.

Learn about the key skills needed for successful property management and how to develop them to enhance your career.

Find out how to select the best property management software to streamline your operations and improve efficiency.

Explore the top 10 property management tips that every landlord should know to effectively manage their rental properties.

Should you build a lifestyle business or a leveraged, growth-oriented company?

Due to the competitive nature of property management, standing out from the crowd and carving out your niche is crucial for long-term success. While the temptation might be to cater to a broad range of clients and property types, specialization offers a strategic advantage, unlocking doors to increased profitability, streamlined operations, and a well-defined growth trajectory.

As a property manager, you understand the importance of keeping your rental properties in top condition. Regular condition reports, complete with photographic documentation, are a cornerstone of this process.

Welcome back, property management professionals! In our last installment of PM Level UP, Bob Preston of North County Property Group shared his inspiring journey of building a successful company, achieving the significant milestone of managing 100 properties. Now, Bob sets his sights even higher, guiding us through the challenges and rewards of scaling your business from 100 doors to a thriving 500-door operation. Check out the 2nd episode of the video series for the full conversation here!

Welcome back to PM 101! In our previous articles, we explored lead generation strategies and the power of CRMs to streamline your sales process. Now, let's look into two crucial elements for converting leads into clients: crafting a compelling value proposition and developing a structured sales process.

This blog series dives into the PM Level Up Podcast, hosted by Bob Preston and produced by APM Help. Geared towards aspiring and existing property managers, the podcast promises a roadmap for success in the property management field.

Efficiently converting leads into loyal clients is paramount to success. While generating leads is crucial, nurturing them and guiding them through the sales process requires a structured and organized approach.

APM Help is here to revolutionize your world with the launch of the Clean Books Club, the first-ever membership program designed specifically to empower property management companies like yours to achieve unmatched efficiency, profitability, and control.

While leasing activity heats up along with the weather, the sunshine brings a unique set of maintenance challenges that can quickly turn a dream season into a sweaty nightmare.

Growing your property management portfolio takes more than just wanting more clients; it requires a strategic approach. To achieve long-term success, it's crucial to differentiate between growth (attracting new clients) and scaling (building the infrastructure to handle those clients). Let’s dive into building a strong growth foundation so you can effectively scale and manage expansion.

A trust account audit notification can send shivers down any property manager's spine. But fear not! By following these essential steps and partnering with APM Help, you can transform this challenge into an opportunity to demonstrate your commitment to financial transparency. Here's your roadmap to a smooth and successful audit:

Building a thriving property management company takes more than just knowing the basics. It requires a continuous thirst for knowledge, a willingness to learn from others, and embracing the incredible resources and support available within the industry. This installment of our PM 101 series focuses on how networking and utilizing industry resources can propel your growth and set you apart in a competitive market.

You're a successful real estate broker, assisting clients with buying and selling properties. One of your investor clients, impressed with your work, asks you a seemingly small favor: manage a few of their rental units. You agree, thinking it'll simply be leasing and rent collection. Yet, before you know it, you're fielding maintenance requests, chasing contractors, and handling the intricate details of being a property manager.

Ah, spring! The season of vibrant blooms, chirping birds, and a gentle breeze that whispers of new beginnings. For property managers, spring also signifies a shift in focus: lease renewals and the all-important task of preparing properties for the changing season. But before diving into the nitty-gritty, let's take a moment to appreciate the fresh energy that spring brings. It's a time to open windows, declutter spaces, and embrace a renewed sense of purpose – all of which resonate with the spirit of both property management and tenant life.

For decades, women have been the backbone of the property management industry. From managing tenant relations to overseeing maintenance, their skills and dedication ensure the smooth operation of countless residential and commercial properties. This March, for Women’s History Month, let's celebrate these unsung “She-roes” and explore initiatives that are empowering them to become industry leaders.

The world of property management offers a dynamic and rewarding career path. If you're considering entering this field, you're likely curious about the different avenues that lead to success. This PM 101 series will delve into the various entry points for aspiring property managers, equipping you with valuable insights as you embark on your journey.

The property management industry is undergoing a significant transformation driven by artificial intelligence (AI) and PropTech. While AI is still evolving, it has the potential to revolutionize how property managers operate, making their jobs more efficient, data-driven, and resident-centric.

In a move set to reshape the landscape of property management, Beekin Inc. has announced its strategic partnership with Buildium, the premier property management platform for small and medium-sized property owners. This collaboration brings forth a powerful fusion of advanced AI technology and property management expertise, aiming to optimize rental portfolios and streamline decision-making processes for investors, lenders, and property management companies.

Picture this: the confetti settles, the last strains of Auld Lang Syne fade, and you, weary property manager, are left staring at a mountain of maintenance requests and a calendar circled not with festive dates, but with lease renewal deadlines. While others dream of tropical beaches and extravagant galas, your mind flickers to leaky faucets and clogged drains.

As a property manager, you know the struggle. You're constantly juggling a million tasks, from managing properties and tenants to handling finances and marketing your business. Unfortunately, administrative tasks like bookkeeping often take a backseat, stealing valuable time away from the things that truly drive growth.

Effective financial management is crucial for a thriving property management business. Avoid potential pitfalls by uncovering the top five bookkeeping mistakes that can lead to financial disarray, ensuring your company stays on the path to success.

Property managers are constantly on the lookout for ways to gain an edge in growing their clientele. But, what's the secret to winning over new clients and retaining existing ones? The answer lies in showcasing your expertise. As a property manager, you're not just a caretaker of your clients' investments; you're their strategic partner, responsible for optimizing their returns.

Meet Tal Kramer, owner of Avalon Property Management and President-elect of Atlanta NARPM. Gain insights on scaling property management in three nuggets from his extensive experience.

The Balancing Act: Rent Increases vs. Tenant Satisfaction‍: Achieving the delicate balance between increasing rental income and maintaining tenant satisfaction is an ongoing challenge for landlords and property managers. In today's competitive rental market, the fear of tenant turnover can make this balance even more challenging. Landlords must carefully consider the potential risks and benefits of rent increases and assess the impact on their relationships with exceptional tenants.

As a property manager, you know how crucial it is to maintain accurate and transparent accounting records. However, the complexities of property management accounting can often become overwhelming, leading to costly mistakes and sleepless nights. Fortunately, there's a solution that can alleviate these burdens and pave the way for a smoother, more successful property management business – APM Help.

In the ever-evolving world of property management, education plays a pivotal role in shaping the future of the industry. At the forefront of this movement is Peter Lohmann, the CEO of RL Property Management and a proud member of the National Association of Residential Property Managers (NARPM). His passion for knowledge sharing has been instrumental in empowering property managers worldwide. In this interview, we delve into Peter's journey of creating educational content, his vision for the industry, and a celebration of his 10 years of success in property management.

In property management, the word "audit" has negative connotations for a reason. Accounting books are often overlooked due to immediate operational or growth demands. Given the constant influx of tasks and responsibilities, it's challenging to prioritize unseen risks. To further complicate matters, the term audit itself carries a few different meanings. Today we’ll take a closer look at property management external audits to better understand their implications, and how to remain vigilant in preparation to protect your business.

In the realm of property management, tenant turnover poses a constant challenge, affecting both financial stability and reputation. Among the various factors contributing to tenant dissatisfaction and subsequent turnover, poor maintenance coordination stands out as a prominent culprit. When maintenance issues are left unaddressed or poorly managed, tenants experience neglect and frustration in their living spaces. In this article, we will explore the top 3 reasons why poor maintenance coordination can lead to tenant turnover.

You may already know that in the property management industry, one important aspect of managing rental properties is creating a structured move-out process. In this article, we'll discuss how to properly record a move-out in Rentvine to ensure accurate accounting as well as happy owners and tenants.

Start new tenancies off on the right foot by nailing the initial move in process. If you struggle moving in tenants without challenges, then continue reading and get confident utilizing Rentvine’s move in flow.

Trust accounts are used to hold money for other people until a trigger of some kind releases it. In the property management industry, these accounts hold funds for customers who are entitled to the money being held there. However, some bankers make a common mistake by opening a general business account and calling it a trust account. This article covers the terminology and regulation of trust accounts in the property management industry to ensure that property management companies and their clients are protected.

We are thrilled to announce that APM Help has received over 70 reviews on Trustpilot with a TrustScore of 4.9/5! We couldn't have done it without our amazing customers, and we wanted to take a moment to thank them for their continued support and gracious comments on our services and outstanding team members.

Never let your property balances run into the negative again! Learn how to use AppFolio's Trust Account Balance report to avoid commingling funds and upsetting owners.

We're glad you asked! Find out who APM Help is and how we help property managers clean up their books and stay clean.

Our very first recurring Trust Bookkeeping client using AppFolio went live in July 2017 and since then we've brought to market additional products & services such as Daily Audits, Daily Bank Recs, Corporate Bookkeeping, After Hours Call Center, Maintenance Coordination. When we introduced these new offerings, we didn't know how to price them so we went with whatever was easy. Along the way, even our Trust Bookkeeping pricing was adjusted to account for clients of different size, location, and business (SFR, MFR, HOA, commercial, etc) and we ended up with over 60 different pricing models and a billing nightmare.

The end of the eviction moratorium may still not mean everything for property managers is completely back to the status quo

Does your bookkeeper have Bookkeeper/Accounting Experience? Does your bookkeeper have Trust Compliance experience? Does your bookkeeper have Property Management Software Experience?

We walk you through exactly how to pay the management company uncleared money

The future of the rental property management industry is going to see exponential dependence on technology and SaaS (software as a service) because this will be the most efficient and secure way to do business

We have been asked by you, our customers, about recent changes in our mission and related work to achieve our mission. In this regard, we gladly embrace transparency. Originally, our mission was to help clean and keep clean property management companies (PMC). Our mission has since evolved to not only continue this work, but also…

This year has been far from normal, but there are ways to make the holidays feel somewhat normal despite everything. APM Help has been a fully remote company since we were established 3 1/2 years ago, so we know that virtual parties can be fun. We know, virtual? Not the same. But your co-workers or…

Running a remote company and maintaining a culture can be a challenge. It requires more than a weekly meeting to keep your employees happy and morale high. We aren’t saying we’ve perfected this thing, but we have come up with a few tips and tricks that you can use in your own company to bring…

There are many options for outsourced bookkeeping for property managers, and it can be difficult to choose who to trust with such sensitive data. Is APM Help the right fit for your property management company’s bookkeeping? We’re in an age where just about everything is digitized. You can do a number of tasks on any…

This Halloween, APM Help is handing out all treats, no tricks! Our mission is to help our clients clean up their books, and then keep those books clean. No disguises, no masks, no gimmicks. Treat yourself, and learn more about how our company can help you get back on the broom. The Candy of the…

If your trust accounts were audited today, would your books pass? The answer may surprise you. Check out today’s blog to determine how well your company would do.